Noctyq ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our website, desktop applications, and web-based tools (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. All data is processed and stored in the United States.
We collect the following categories of information:
| Category | What We Collect | Why |
|---|---|---|
| Account Data | Email address, hashed password | Authentication and account management |
| Usage Data | Number of questions answered, credits used, timestamps | Service delivery and analytics |
| Payment Data | Transaction amount, date, Stripe session ID | Purchase records (no card data stored) |
| Device Data | IP address (collected at registration and login), browser/OS type | Security, rate limiting, and fraud/abuse prevention |
| Server Logs | Request timestamps, endpoints accessed, response codes | Debugging and security monitoring |
We do not collect your name, phone number, or physical address unless you voluntarily provide it when contacting support.
We use the information we collect to:
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Screenshots and images you submit are transmitted to our AI provider (Anthropic) for processing and are not permanently stored by Noctyq after processing is complete.
When you use the Service to analyze a question:
For Anthropic's data practices, please review their privacy policy at anthropic.com/privacy.
We use the following third-party services to operate the Service:
| Service | Purpose | Data Shared |
|---|---|---|
| Anthropic | AI processing of questions | Images/screenshots submitted by users |
| Stripe | Payment processing | Email address, transaction data |
| Supabase | Database hosting | Account data, usage records |
| Render | Server hosting | Server logs, request data |
| Cloudflare | Website hosting & bot protection | Website traffic analytics |
Each third-party service operates under its own privacy policy. We encourage you to review their policies. We are not responsible for the data practices of third-party services.
We use the following types of cookies and local storage:
We do not use advertising cookies, tracking cookies, or third-party analytics cookies on our website.
We retain your data for the following periods:
| Data Type | Retention Period |
|---|---|
| Account information (email, credits) | Until account deletion |
| Registration IP address | Until account deletion |
| Usage logs (questions answered) | Up to 12 months |
| Payment records | Up to 7 years (legal/tax requirements) |
| Server access logs | Up to 30 days |
| Screenshots/images | Not permanently stored; discarded after processing |
After account deletion, your data is removed from active systems within 7 days. However, residual data may remain in secure encrypted backups for up to 30 days before being permanently purged.
We implement industry-standard security measures to protect your information, including:
While we take security seriously and implement appropriate measures, no system is completely immune to breaches. We cannot guarantee absolute security of your data. In the event of a breach affecting your personal information, we will notify affected users as required by applicable law.
You have the following rights regarding your personal data:
To exercise any of these rights, please contact us at noctyq@noctyq.com. We will respond to all requests within 30 days.
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. Users between the ages of 13 and 17 must have parental or guardian consent to use the Service.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately at noctyq@noctyq.com and we will take steps to delete such information.
Noctyq is operated from and hosted in the United States. By using the Service, you consent to the transfer, processing, and storage of your personal information in the United States, where data protection laws may differ from those in your country.
If you are located in the European Economic Area (EEA) or other regions with data protection laws, please be aware that we transfer data to the United States for processing. By continuing to use the Service, you acknowledge this transfer.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
This Privacy Policy was last updated in May 2026 and supersedes all previous versions.
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